Online Help Center

Problems with Flash

Follow the steps to download the latest version of Adobe Flash Player required to operate in the poker room:

1) Go to the website "http://get.adobe.com/it/flashplayer/" by clicking HERE
2) Click on "Download"
3) Once downloaded the file, install it
4) Restart your PC

Problems with Popups

Follow the steps to unlock pop-ups on your computer.

If you are using Internet Explorer:
1) Go to Tools (wheel icon) -> Internet Options -> Privacy
2) Remove the tick where it says "Enable Pop-up Blocker"
3) Click on "OK"
4) Re-run the test

If you are using Google Chrome:
1) Click the wrench icon on the toolbar of the browser.
2) Select Settings.
3) Click on "Show advanced settings…".
4) Click on Settings in the section "Privacy".
5) In the "Popup" section, select the option "Allow pop-ups on all sites" or "Manage exceptions".

If you are using Mozilla Firefox:
1) Go to Tools (in the upper left) -> Options -> Content
2) Remove the checkmark on "Block pop-up windows"
3) Click on "OK"
4) Re-run the test

If you are using Safari:
1) Click on the wheel icon in the upper right.
2) Remove the checkmark on "Block pop-ups"

If you are using Opera:
1) Go to Tools (in the upper left) -> Options -> Preferences
2) In the section "General"
3) Click on "Pop-ups" and select "Allow all pop-ups"
4) Click on "OK"

Problems with Javascript

Follow the steps to enable JavaScript required to operate in the poker room.

If you are using Internet Explorer:
1) click on Tools (wheel icon) -> Internet Options
2) select the tab "Security", select the symbol of the earth with the caption Internet.
3) click on the Custom Level button.
4) Elemento Esecuzione script, sottoelemento Esecuzione Script Attivo, opzione Attiva.

If you are using Google Chrome:
1) Click the wrench icon on the toolbar of the browser.
2) Select Settings.
3) Click on "Show advanced settings…".
4) Click on Content Settings in the section "Privacy".
5) Under the "JavaScript" section, select "Allow saving data locally (recommended)".

If you are using Mozilla Firefox:
1) click on Tools (in the upper left) -> Options
2) click on the "Contents" Tab, check "Enable JavaScript".

If you are using Safari:
1) Click on the wheel icon in the upper right.
2) select "Preferences"
3) select the tab "Security"
4) select "Enable JavaScript"

If you are using Opera:
1) Go to Tools (in the upper left) -> Options -> Preferences
2) In the section "Advanced"
3) Click on "Contents" and select "Enable JavaScript"
4) Click on "OK"

Problems with Cookies

Follow the steps to enable cookies required to operate in the poker room.

If you are using Internet Explorer:
1) click on Tools (wheel icon) -> Internet Options
2) select the tab "Security"
3) click on "Custom Level"
4) Select "Always accept cookies" in the "Cookies"
5) click "OK"

If you are using Google Chrome:
1) Click the wrench icon on the toolbar of the browser.
2) Select Settings.
3) Click on "Show advanced settings…".
4) Click on Settings in the section "Privacy".
5) Under the "Cookies" section, select "Allow saving data locally (recommended)".

If you are using Mozilla Firefox:
1) click on Tools (in the upper left) -> Options
2) select the tab "Privacy"
3) click on "Cookies"
4) select the "Allow sites to set cookies"
5) click "OK"

If you are using Safari:
1) Click on the icon wheel in the upper right wheel.
2) select "Preferences"
3) select the tab "Security"
4) Besides "accept Cookies", select "Always"

If you are using Opera:
1) Go to Tools (in the upper left) -> Options -> Preferences
2) In the section "Advanced"
3) Click on "Cookies" and select "Allow all cookies"
4) Click on "OK"


<- Return to the Computer Test
1094
671